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New User Account FAQ's

Unisys Users:

Unisys Users that need an account on eService Portal. Please contact the NAEC Help Desk team or raise an Incident via Virtual Service Desk (VSD)

Non-Unisys Users:

We have a change in Registration Process for eService Portal. To Register on eService Portal please use one of the below methods temporarily. 

  • Contact your Unisys Technical Manager/Implementation Managers to place a request to create an Account. Below information is needed to create an Account (Preferred)
  • If you do not know your contact person in Unisys, please send an email with the below info to ~UnisysSupportOnline

Please provide below Information to create an Account (*) are mandatory:

  • eService Portal Account Name (If known)
  • Email Address (*)
  • First Name, Middle Name & Last Name (*)
  • Company (*)
  • Address (*)
  • Work Phone (*)
  • Clone ID (If Available)

Also, if a Clone ID/Model ID is available please include the same.

  • Once the account is created, system generated email with the password will be sent to you via email provided above.
  • Please allow up to 2-3 working days for the request to be reviewed and processed.